Welcome to Muve-it, owned and operated by Muve-it Inc. By using or accessing www.Muve-it.com (the “Site”) or our software or services, you agree that you will comply with and are bound by the following terms and
conditions. If you do not agree to these terms and conditions (the “Terms”), you may not use our Site, software or services. These terms and conditions may be modified or superseded by separate agreements with you (in
particular as they may relate to software or services provided to you), in which case the terms and conditions set out in such separate agreement will prevail to the extent of any conflict.
The term “Muve-it”, “we”, or “our” refers to Muve-it Inc. and any of its affiliates that are authorized to use Muve-its name or trademarks. The term “you” refers to the users of our services or viewers of our Site. The term “services” includes, without limitation, use of our Site or software.
“Personal Information” means information, other than business contact information, about an identifiable individual. You should exercise discretion when disclosing your Personal Information to us, and should not disclose sensitive or confidential information that you wish to remain private.
When using the Muve-it application it will require the use of the following permissions when running: Location, Camera, Notifications and Storage
Once you have downloaded the Muve-it app. The Muve-it app will request permission to use your location data
While logged into the Muve-it app the app collects location data to enable users to locate drivers upon request as well, enables drivers of the Muve-It app to locate customers upon request. The use of Location data will provide Realtime monitoring during an active requested service call.
Muve-it collects precise or approximate location data from drivers’ mobile devices when the Muve-it app is running in the foreground (app open and on-screen) or background (app open but not on-screen).
We further collect precise or approximate location information from users/customers mobile devices if they enable us to do so via their device settings.
Muve-it collects such data from the time a Service Call is requested until it is finished, and any time the app is running in the foreground (app open and on-screen).
Precise location data collected from a driver’s device during a trip is linked to the users/customers account, even if the users/customers has not enabled precise location data to be collected from their device. This data is
used for purposes such as receipt generation, customer support, fraud detection, insurance.
Camera: Once you have downloaded the Muve-it app. The Muve-it app will request permission to use your Camara.
The Camera will allow the user to capture images of items they would like transported. It will further provide confirmation images of items when moved to final destination.
Notification: Once you have downloaded the Muve-it app. The Muve-it app will request permission to provide you with notifications. These notifications will advise of service call intervals along with direct in app communication between current customer and driver
Storage: Once you have downloaded the Muve-it app, the Muve-it app will request permission to access storage. This permission will allow efficient communication and hold small amounts of
data required to run your service call.
Collection and Use
Some examples of the types of information that we may collect include but are not limited to:
(i) contact information, such as your name, address, telephone number, email address;
(ii) usage information and history, such as your usernames, internet protocol (IP) addresses, support ticket history, and website usage information;
(iii) meaningless but unique numbers (MBUN); and
(iv) persistent anonymous identifiers (PAI).
We will collect and use your Personal Information in connection with the provision of products and services from our website including:
(i) delivery of our services, such as our authentication service(s) or our identity service(s),
(ii) carrying out transactions that you have requested, (iii) for billing purposes,
(iv) in order to communicate with you about new products and services, and
(v) to prevent fraud and other prohibited or illegal activities, and
(vi) managing recruitment and employment relationships.
We may use your Personal Information, in conjunction with information available from third parties, to provide the complete functionality of our services.
We may share your Personal Information with our corporate affiliates to carry out transactions that you request or to make our business, or that of our corporate affiliates, more responsive to your needs, which may include
customer names and addresses without the consent of the customer.
We may share your Personal Information with third parties that we engage to provide products and services on our behalf, or to third parties on whose behalf we collect your Personal Information. We will however not disclose your Personal Information to third parties for the purposes of the third party marketing products to you.
We may disclose your Personal Information: (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule or regulation (including privacy laws, rules and regulations); (b) in response to a court order, subpoena, discovery request or other lawful judicial or administrative proceeding; (c) in order to comply with an applicable law, rule or regulation; and (d) in good faith, to protect or defend our rights or property, or the rights or property of other customers or users.
We have implemented reasonable technology and security features appropriate to the sensitivity of the information, including the use of encryption, to safeguard the privacy of your Personal Information from
unauthorized access or improper use.
If any of your Personal Information collected or stored by us or our service providers is not accurate, complete or up-to-date, please contact our Chief Privacy Officer so that we can correct the information or direct you to the third party responsible for correcting the information.
Your personal Information will be retained only as long as necessary for the purposes for which it was collected, or until you request that we delete it.
Withdrawal of Consent
You may withdraw your consent to the collection, use and disclosure of your Personal Information at any time. To do this, please contact our Chief Privacy Officer. Withdrawal of your consent to the collection, use and disclosure of your Personal Information will result in you being unable to continue to use our website or associated services.
implementation, you may contact our Chief Privacy Officer at privacy@Muve-
it.com or by mail at:
Chief Privacy Officer
51 Breithaupt Street, Suite 100
Kitchener, Ontario N2H 5G5